Has shopping behaviour changed in Sub-Saharan Africa since the start of the pandemic?

Posted by Borderless Access on Sep 29, 2020 1:34:52 PM

From wearing masks and washing our hands more carefully than ever to working from home COVID, has changed our behaviour in dramatic and measurable ways. The virus has also had a versatile impact on consumer behaviour, with large swathes of the world’s population changing their well-worn habits within a few short weeks. Following on from our previous pieces about work-life post lockdown and how the pandemic has affected attitudes towards health, we have taken a deep dive into the altered shopping habits of people living in Sub-Saharan Africa and globally.

Globally 34% of people claim to be shopping online more than they did before the pandemic. Sub Saharan Africa hasn’t followed this trend to the same degree with only 16% of South Africans and 27% of Nigerians shopping online more than before. However, this does not mean that people in these countries are unafraid of the virus. Rather people appear to be buying in bulk and visiting physical stores less often than they did before, complementing this shopping with online buying. Only 15% of worldwide respondents say they have not altered their shopping habits. Nigeria (14%) mirrors this but a greater number of South Africans (21%) have not changed the way they shop. Of the three Sub-Saharan countries in question, the last amount of Kenyans (10%) have not changed the way they shop.

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Topics: consumer behaviour, south africa market research, Impact of Covid-19 and the lockdown, africa and pandemic, shopping behaviour, shopping habits, online shopping

Work from home – Short term response or new normal?

Posted by Borderless Access on Aug 17, 2020 6:04:14 PM
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Topics: Africa market research, south africa market research, covid-19, Impact of Covid-19 and the lockdown, impact of COVID on job secuirty, africa and pandemic

South Africans’ attitudes to medical travel consultation, post lockdown

Posted by Borderless Access on Jul 17, 2020 11:55:15 AM
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Topics: healthcare market research, healthcare MR, Africa market research, south africa market research, digital healthcare consultation south africa, digital healthcare consultation, digital doctor consultation, travel healthcare consultation, healthcare survey

South Africans embrace digital medical consultations

Posted by Borderless Access on Jul 7, 2020 12:16:54 PM

The global COVID-19 pandemic has pivoted the world in countless new directions, a significant one being the exponential embrace of digital engagement. The field of health care is, of course, one that has been at the forefront of many pandemic-related changes. Medical professionals have had to adapt their entire way of working – and the public has responded. Borderless Access brings you findings from ten countries on how modes of medical consultation have and will continue to change, post lockdown.

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Topics: healthcare market research, healthcare MR, Africa market research, south africa market research, healthcare consultation south africa, digital healthcare consultation south africa, digital healthcare consultation

Money makes the world go round: Understanding financial behaviour in South Africa

Posted by Borderless Access on Jun 24, 2020 1:01:28 PM

As South Africa, along with the rest of the world, strives to jump-start the economy after its unprecedented hiatus, Borderless Access shares the financial and banking behaviour of our citizens. We provide a glimpse into how South Africans bank, what financial decisions they have made, both pre and during COVID-19, and understand where they invest their hard-earned money.

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Topics: Africa market research, south africa market research, digital research, digital market research, south africa spending habits, south africa economy, south africa economic survey, digital payments survey, south africa banking survey

Liquor bounces back: Anticipated alcohol consumption post lockdown

Posted by Borderless Access on Jun 16, 2020 2:35:19 PM

Liquor stores nationally are witnessing enormous queues and hefty sales as lockdown level 3 marks a lifting of the ban on alcohol sales. However, the market is expected to witness a shift in the consumers’ alcohol-buying behaviour as they settle into level 3. Borderless Access therefore, conducted a study to understand this change in behaviour and how it might impact the alcohol industry.

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Topics: designing market research studies, digital consumer behaviour, south africa market research, digital research, digital market research, digital online research, digital data collection, alcohol consumption south africa covid, alcohol purchase south africa covid

Consumer perceptions of digital payment methods: South Africa

Posted by Borderless Access on May 12, 2020 5:59:01 PM

As digitization makes its way into Africa across sectors and industries, digital payment methods are being offered as safe and convenient alternatives to traditional options.

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Topics: south africa market research, digital research, digital market research, digital online research, south africa spending habits, south africa economy, south africa economic survey, digital payments survey, south africa digital payments survey, south africa digital payments research

Covid-19 - Which media channels to use to connect with consumers

Posted by Borderless Access on May 8, 2020 12:07:49 PM
 
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Topics: consumer behaviour, consumer preference, digital consumer behaviour, consumer insights, south africa market research, digital market research, digital online research, covid-19, lockdown market research, media consumption lockdown, media consumption covid-19, south africa consumers lockdown

Media Consumption During Lockdown: A South African Survey

Posted by Borderless Access on May 4, 2020 12:22:29 PM

This past month's lockdown has had an interesting impact on how South Africans consume media. Coupled with the millions of South Africans staying home and the need for ongoing information about the coronavirus, South African media expectations have changed. By the end of March 2020, South Africa had a total of 1,353 COVID-19 cases and five deaths. One month on, we enter stage four of the South African lockdown with these numbers soaring to 5,350 cases and 103 deaths.

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Topics: Africa market research, south africa market research, digital research, digital market research, digital online research, south africa economy, covid-19, lockdown market research

COVID-19 - How brands can support South African consumers

Posted by Borderless Access on Apr 30, 2020 4:38:41 PM
With every aspect of their lives being affected by the impact of COVID-19 and the national lockdown, consumers are expecting more from their brands than ever before. As the estimated drop in South Africa's economy grows, disposable money is tighter than before, for almost every citizen.
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Topics: research panels, market research, online transactions, brand strategy, south africa market research, digital market research, south africa economy, south africa economic survey, covid-19

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